Duty Line Open, Twenty-Four Hours

Emergency Help

Tell us where you are and what is happening. A duty officer picks up, not a queue. Extraction, physical security, an attack already inside your network: pick whichever channel below is safest for you right now.

If someone is in immediate physical danger, call local emergency services first (911 in the US, 112 across the EU and much of the world, 999 in the UK). Reach us straight after. We work alongside them, not instead of them.

Ways to reach us

Cannot use any of these? Send the form below instead.

Written Request

Send it in writing.

Use this if calling is not safe or not possible. Fill in only what you can. A half-finished message reaches us just as fast as a complete one.

What kind of help do you need? (pick any)
How soon


There is no intake fee and no form of qualification on this page. If the situation turns out not to be ours to solve, we will tell you quickly and point you at whoever it does belong to.

Duty line +1 (202) 555-0100 starlingintel.emergency@proton.me

Not an emergency? Request contact the usual way.